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PRIVACY POLICY

 PRIVACY POLICY 

Date:              15 August 2020

 

This privacy policy (the "Policy") describes and discloses the practices and policies of UK Education Garden Limited (“UKEG”) in dealing with personal information. They are intended to inform registered users and other visitors to UKEG’s website and related online channels (referred collectively as “You”, “you”, “your”, “yours”) of how we collect, process and use your personal data.

 

BY USING THE WEB SITE AND RELATED ONLINE CHANNELS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED BY US IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.

 

Amendments to this Policy will be posted on https://www.ukedugarden.com/privacy-policy and will be effective upon being posted. Your continued access to UKEG’s website and other online channels, following the posting of any amendment, will constitute your acceptance of that amendment, except if your personally identifiable information will be used in a materially different manner. See the Notification of Changes section below for further information.

 

If you have questions or concerns regarding this Policy, you should contact UKEG by e-mail at office@ukedugarden.com.

 

PERSONALLY IDENTIFIABLE INFORMATION

We collect and share personally identifiable information regarding users of UKEG’s website and other online channels as described in this Policy. Except as noted in this Policy, personally identifiable information collected is not shared with third parties without your consent.

 

We may automatically collect personally identifiable information from you when you access our website or online channels. We may also collect personally identifiable information from you through a number of voluntary sources, such as emails, social media postings, messages or other electronic submissions and communications sent by you to UKEG.

 

The personally identifiable information we may collect from you will include, by way of example:

  • Full name

  • Contact information (including, address, postal/zip code, country, and phone number)

  • E-mail address

  • Telephone numbers including mobile phone numbers

  • Contact details (for example: numbers, usernames) for personal messengers like (but not limited to) WhatsApp

  • Other information volunteered by users, such as information provided during surveys, registration events, registration or visits to UKEG’s website and related online channels

  • Internet Protocol or IP address

  • User specific and aggregate information on the areas of the website or related online channels accessed

  • If applicable, username and password information set by you for the website or related online channels.

 

YOU SHOULD NOT PROVIDE UKEG WITH ANY PERSONALLY IDENTIFIABLE INFORMATION OR SUBMIT OR POST ANY PERSONALLY IDENTIFIABLE INFORMATION TO UKEG UNLESS YOU WOULD LIKE THAT INFORMATION TO BE USED BY UKEG IN ACCORDANCE WITH THIS POLICY.

 

The personally identifiable information that UKEG collects may be used for a variety of purposes, for example to provide the services and products, to customise content and/or layout of the website or online channels for each individual user, to notify you about activities and services that we feel may be of interest to you, to improve the content of UKEG’s website and online channels, to analyse data and patterns regarding usage of UKEG’s website and online channels, to contact you for marketing purposes, and to contact you for information verification purposes. 

 

UKEG may collect and publish statistics and usage information related to the users consumption and feedback of content or keyword only in an anonymous manner. We may collect certain information from visitors to UKEG’s website and online channels, such as Internet addresses. This information is logged to help diagnose technical problems and prevent security breaches.

 

DISCLOSURE AS REQUIRED BY LAW

Though we make every reasonable effort to preserve user privacy, we may need to disclose your personally identifiable information when we have a reasonable and good-faith belief that the disclosure is necessary to comply with a current judicial proceeding, a court order, or legal process served on UKEG. In this situation we will use reasonable efforts to provide notice of this disclosure to all affected users, to the extent reasonably possible under the circumstances.

 

COMMUNICATION WITH USERS AND CLIENTS

Current regulations allow you to opt out from receiving communications from UKEG using your personal information. Examples include marketing communications. However, there are certain communications that you cannot opt out.

 

In some circumstances, we may send new registrants of the website and related online channels an email to verify password and username. This is for online security to ensure all registration to our website and online channels are from genuine users.

 

We may contact you about temporary suspension to the online services and information provided by us, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our service agreement, applicable national laws, and any agreement we may have with you. For these purposes we can contact you via email, telephone, text messages, and postal mail.

 

NON-PERSONALLY IDENTIFIABLE INFORMATION

Where possible, our system automatically recognises each visitor's Internet Protocol addresses. We also collect information about how visitors use the website and online channels (for example what pages are viewed). This information, which is collected and maintained in an anonymous and non-personally identifiable form, allows us to improve our online content and facilitate market research. Sometimes, we utilise the services of a third party to help us understand this information better, although the information that is disclosed to these entities remains at all times in anonymous and non-personally identifiable form. Other than improving our service offering, online contents and experience, we make no other use of such information.

 

TRANSFER OF INFORMATION

As we continue to develop our business, we may participate in corporate transactions such as mergers and acquisitions, and it is possible that another company may acquire UKEG or its business assets in the future. If UKEG elects, in its reasonable discretion, to transfer ownership or control of the website to a third party, whether or not in the context of an acquisition of UKEG or a merger of UKEG with a third party, you consent to the transfer of your personally identifiable information and non-personally identifiable information to that third party, provided that all use of your information by that third party remains subject to the terms of this Policy.

 

COOKIES

UKEG uses "cookies" to improve the experience of UKEG’s website. A cookie is a text file that is placed on your hard disk by a web page server, often including an anonymous unique identifier. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

We may use cookies for various purposes, for example, to save user preferences, customise website content for individual users, to ensure that users are not repeatedly sent the same content, to record session information, to alert users to new areas that might be of interest upon return to the website, and to save certain information about users of the website and others who visit the website. We also use cookies to record current login information; however, you are still required to log in to your registered account after a certain period of time has elapsed to protect you against others accidentally accessing your registered account.

 

For more information about cookies in general and how they are used in UKEG’s website, please visit here or on https://www.ukedugarden.com/cookies.

 

CONSENT TO THE USE OF THIRD PARTY PROVIDERS

UKEG may contract with other third parties to provide various services to UKEG relating to the website and related online channels on an outsourced basis rather than performing the services itself. For example, UKEG may utilise social media software to reach out to you on different online channels. UKEG may also contract with an email provider to handle the distribution of email messages to you. UKEG may contract with a website hosting provider to host all or a portion of our website. In such circumstances, you consent to UKEG providing both personal ad non-personal information received to these third party providers to enable them to provide the outsourced services. In addition, you consent to the collection, maintenance, and processing of your personal and non-personal information by UKEG and these third party providers.

 

It's important to note that these third-party providers may place cookies or utilise other tracking technologies. These third-party providers have their own privacy and data collection policies and practices. UKEG is not responsible for any of their actions or privacy policies. When UKEG directs you to the websites or online services for these third-party service providers, you should check their applicable privacy and data tracking policies before providing personally identifiable information.

 

NOTIFICATION OF CHANGES

If we decide to change the Policy, we will post details of any material changes on UKEG’s website, so our users are aware of material changes on what information we collect, how we use it, and how we disclose it. Unless we seek and receive your consent, we will use information in accordance with the Policy under which the information was last collected. Users may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at office@ukedugarden.com.

 

SECURITY

UKEG treats your personal data seriously and we store them securely using latest technology in accordance to relevant regulations. Your data may be stored through the third party data storage, databases and related applications. We only use third parties who have security standards that comply with current data protection regulations in the United Kingdom. 

 

Our website is protected by an SSL certificate, with the data encrypted and authenticated for security purpose following the current standards.

 

We also limit access to your data to our employees who we believe reasonably need to come into contact with that information. While no system is guaranteed to be completely secure, we work hard to ensure our security measures protect all information in a responsible manner.

 

ACCESS, REVIEW, CHANGE OR UPDATE

Users may review, delete/deactivate, stop us in processing your data, update the personal information that was previously provided to us by changing their individual user profile by emailing us at office@ukedugarden.com.

 

CONTACT INFORMATION

Any questions or suggestions about this Privacy Policy, including changing your preferences in communications, should be addressed via email to: office@ukedugarden.com.

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© Copyright 2020 by

UK Education Garden LTD

​Registered in England​

Company Number:

10966812

VAT Registration Number:

329 491 183

UK Education Garden is committed to donating part of our profits to support the development of Cambridge colleges, schools and meaningful children projects. 

All right reserved.

Melissa Lee - CEO & Founder

Email: founder@ukedugarden.com

Tel: +44 7305 030596

Dr Irene Lau - Co-founder & CEO of Asia Pacific Region

Email: ceo@ukedugarden.com

Tel: +44 7379 177888

(WhatsApp Only)

Anne Shum - Independent School Consultant

Email: anne.shum@ukedugarden.com

Twinkle Tam - Office Manager

Email: office@ukedugarden.com

Tel: +852 2587 8880

 

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Hong Kong

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